Thank you for purchasing our service at ieltsspace.com. We value your satisfaction and strive to provide you with the best online experience possible. We understand that sometimes things may not go as planned, and we’re here to make things right for you.

Refund Policy

We offer refunds for weekly and monthly purchases within 48 hours of the purchase date. To request a refund, please contact us using the email provided, ensuring it matches the email used for the premium membership purchase.

Please note the following conditions apply to refund eligibility:

• Refunds may not be offered on discounted purchases or if a coupon code was applied during purchase.
• Refunds will not be processed if more than five tests of any category have been completed by the user during their subscription period.
• Once a refund has been issued to an individual, we will not process another refund for the same individual, regardless of account, IP address, location, or payment details.

We reserve the right to deny refunds if the transaction was fraudulent or the usage did not comply with our terms and conditions.

Cancellation Policy

As a user, you have the right to cancel upon placing the request for the services. The company at its sole discretion may cancel any order(s):

If it suspects a user has undertaken a fraudulent transaction, or If it suspects a user has undertaken a transaction that is not following the Terms of use In case of unavailability of a service or any reason outside the control of the company including causes of logistical difficulties If the company does not want to provide the user with services.

We maintain a negative list of all fraudulent transactions and non-complying users and reserve the right to deny access to such users at any time or cancel their request placed by them in future. Not with-standing this policy, any specific terms and conditions mentioned on the service page, and/or as agreed with a user before/during/after the transaction, will override the terms and conditions mentioned herein in case of a conflict.

Contact Us

If you have any questions or concerns regarding our refund policy, please contact our customer support team. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.